Following General Optical Council advice we have been advised to stop all routine eye examinations and contact lens appointments for now.
WE ARE OPEN for emergencies and essential eyecare only.
If you have an eyecare emergency ring us or book a telephone consultation in advance (using our online booking system) before attending to the practice.
NO ONE WILL BE ADMITTED WITHOUT AN APPOINTMENT.
One our optometrists will call you back and advise over the telephone. If you then need to come into practice, when you arrive you will be asked to wash your hands and take a seat at the front of the practice. Our staff will adhere to social distancing at all times.
If you have any COVID-19 signs or symptoms (persistent cough, high temperature or any flu like symptoms) – STAY AT HOME.
If you have just travelled back from a high-risk country – STAY AT HOME.
If anybody in your household has any COVID-19 signs or symptoms – STAY AT HOME.
Eyecare emergencies will be assessed on a case by case basis. This may include things like lost/broken glasses etc. We plan to operate a drop off service for repairs that are needed. We’ll be in touch again this week regarding that. If you are isolating and isolated we will make arrangements to help anyway we can. We are mindful that those looking after us on the frontline and in essential services will continue to require eyecare. We are also mindful of the distress that isolating at home and having vision issues may bring. We have to balance providing of that service and the protection of our staff, the public and ourselves. For as long as we are allowed we will remain operational to provide the best service we can.
If you are a direct debit patient who receives their lenses by post this will continue as normal. If your sight test or contact lens check is overdue we have been advised that our optometrists can assess you over the phone and continue supplying you with your contact lenses or with new glasses.
Please feel free to give us a call if you have any queries.
Northside Centre 02871350250